Household Support Fund (Utilities)

The Household Support Fund (Utilities) is a UK Government initiative delivered through Point North to support people living in County Durham who are struggling to afford household essentials, specifically gas and electricity costs. The fund is designed to help the county's most vulnerable households facing financial hardship with energy bills. If successful, applicants receive a PayPoint digital voucher issued via Evouchers to use at PayPoint stores. Applicants must be aged 18 or over, living in the Durham County Council area, and liable for Council Tax at their property. Support professionals such as frontline workers, social workers, or support workers from registered charities can apply on behalf of individuals who need assistance completing the form. The fund operates on a rolling basis with no specific deadline, and decisions are typically made within three weeks of application submission.