Terms of Service

1. Introduction and Acceptance

These Terms of Service ("Terms") form a binding agreement between you ("you", "User") and Innofy AS, a private limited company (aksjeselskap) registered in Norway with organisation number 937 452 047, with its registered office at Munchs gate 7, 0165 Oslo, Norway ("Innofy", "we", "us", "our"). Innofy operates the platform available at grantory.com (the "Service" or "Grantory").

By creating an account, accessing, or using the Service, you confirm that you have read, understood and agreed to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.

If you are entering into these Terms on behalf of an organisation, you represent that you have authority to bind that organisation, and "you" includes that organisation.

2. Definitions

• Applicant: a User who uses the Service to discover, apply for or manage grant funding opportunities, either as an individual or on behalf of an organisation.
• Funder: a User who uses the Service to publish funding opportunities, receive applications, and manage review and allocation processes.
• Funding Opportunity: a grant, scholarship, programme or similar funding listing published on the Service.
• Application: a submission made by an Applicant in response to a Funding Opportunity.
• Catalogue Entry: a Funding Opportunity that we have indexed from public sources for discovery purposes, but where the Funder has not (yet) claimed an account on the Service.
• Subscription: a paid plan as set out in Section 8.
• Content: any information, text, files, images, documents, links and other material that you submit to or store on the Service.

3. Eligibility and Account Registration

3.1 Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use the Service. By using the Service you represent that you meet this requirement.

3.2 Account creation

You must register an account using a valid email address. You are responsible for the accuracy of the information you provide and for keeping it up to date.

3.3 Authentication

The Service uses passwordless ("magic link") authentication. You are responsible for keeping access to your registered email account secure. We will treat any access made via a valid magic link as authorised by you.

3.4 Organisation accounts

A User may act on behalf of an organisation. The first User who creates an organisation profile becomes its initial owner and is responsible for managing membership and access. Membership changes are administered through the Service.

3.5 One account per person

You must not create or operate multiple accounts to circumvent limits or restrictions, evade suspensions, or misrepresent your identity.

4. Description of the Service

The Service is a software-as-a-service platform that helps Applicants discover and apply for funding opportunities, and helps Funders publish, manage and evaluate Funding Opportunities and Applications.

The Service may include features such as: opportunity discovery, an application authoring environment, AI-assisted writing and review tooling, application screening and scoring, funder dashboards, communications tools, and reporting.

We may add, modify or remove features over time. We will give reasonable notice of changes that materially reduce the functionality of a paid plan you are subscribed to.

4.1 What Grantory is not

Innofy is not a funder. We do not award grants, scholarships, prizes or any other form of funding. We do not make funding decisions. Our role is to provide tooling that lets Funders run their own processes and lets Applicants engage with those processes. Any funding decision is made solely by the relevant Funder under terms and rules they themselves define.

4.2 Catalogue Entries

We index public information about funding opportunities to help Applicants discover them. We make reasonable efforts for the catalogue to be accurate and up to date but make no warranty about completeness or correctness. Always consult the original Funder's terms and the canonical source of any opportunity before relying on Catalogue Entry information.

5. Acceptable Use

You agree that you will not, and will not attempt to:

1. Use the Service in violation of any applicable law (including export controls, sanctions, anti-money-laundering, anti-fraud and consumer protection laws);
2. Submit false, misleading, plagiarised, or fraudulently sourced information in any Application or Funding Opportunity;
3. Submit Content that infringes the intellectual property, privacy, publicity or other rights of any third party;
4. Submit Content that is unlawful, defamatory, harassing, hateful, sexually explicit, or that promotes violence or discrimination;
5. Upload malware, viruses, worms or any other malicious code;
6. Attempt to gain unauthorised access to the Service, other Users' accounts, or the underlying infrastructure;
7. Probe, scan, stress-test or otherwise interfere with the integrity, security or performance of the Service except as expressly authorised by us in writing;
8. Use automated means (scrapers, bots, crawlers) to access the Service except (a) public search-engine crawlers acting in line with robots.txt, or (b) with our prior written permission;
9. Reverse engineer, decompile or disassemble any part of the Service except to the extent applicable law expressly permits;
10. Resell, sublicense, or commercially exploit the Service or any part of it without our prior written agreement;
11. Use the Service to send unsolicited communications ("spam"), to harvest contact information, or to operate any pyramid scheme, lottery, or similar; or
12. Use the Service in a manner that would cause Innofy to be in breach of any contract, law or regulation that applies to it.

We may suspend or terminate your access (Section 9) if you breach this Section.

6. Your Content

6.1 Ownership

You retain all rights in the Content you submit. You do not transfer ownership of your Content to us by using the Service.

6.2 Licence to operate the Service

You grant Innofy a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, copy, transmit, display, adapt and process your Content solely to the extent necessary to operate, secure, maintain and improve the Service for you and the recipients you direct it to. For example, this licence allows us to:

• store and back up Applications you submit;
• display your Application to the Funder you submitted it to;
• run AI-assisted features that process your Content at your request;
• generate vector embeddings to power search and recommendations;
• perform routine technical operations such as caching, replication and indexing.

This licence ends when the Content is deleted from the Service, except as set out in Section 6.5.

6.3 Funder published Content

If you are a Funder, you grant Innofy a worldwide, non-exclusive, royalty-free licence to display, distribute and promote Funding Opportunities you publish through the Service, including by including them in our public catalogue and search results.

6.4 AI-assisted features

The Service includes features that use AI models (provided by Innofy and by third-party providers such as Anthropic and Voyage AI) to assist with drafting, summarising, embedding and screening. By using these features, you instruct us to send the relevant Content to those models for processing. We choose providers that contractually agree not to train their general-purpose models on your inputs. We do not warrant that AI-generated outputs are accurate or complete, and you remain responsible for reviewing any AI-generated content before relying on or submitting it.

6.5 Backups and retention after deletion

We may retain copies of Content in encrypted backups for a limited period after deletion (typically up to 30 days) before they are overwritten in the ordinary course of operations, and may retain Content longer where required by law (for example, accounting records or lawful hold).

6.6 Your responsibility for Content

You are solely responsible for your Content and for the legal basis on which you submit it. You represent that you have all rights, consents and authorisations necessary for us to process it as described in these Terms and the Privacy Policy.

7. Funder-Specific Terms

This Section 7 applies in addition to the rest of these Terms when you act as a Funder.

7.1 Your funding programme is yours

You are solely responsible for the design, lawfulness, terms, eligibility criteria, evaluation, decisions and disbursements of your funding programmes. We provide tooling; we do not co-decide.

7.2 Communication with Applicants

You will communicate with Applicants honestly and in compliance with applicable law, including consumer-protection and data-protection law. You will not use Applicant data for any purpose unrelated to the Funding Opportunity for which it was submitted, except with the Applicant's separate consent or another lawful basis.

7.3 Decisions and disputes

Disputes about funding decisions are between you and the Applicant. We are not a party to those disputes and have no obligation to mediate them. We may, however, suspend or terminate access (Section 9) where a Funder appears to be misusing the Service.

7.4 Verification

We may, but are not obliged to, verify the identity, registration or status of Funders. The presence of a Funder on the Service is not an endorsement.

8. Subscriptions, Trials, and Payment

8.1 Plans

The Service is offered under several plans, including a free plan and paid Subscriptions ("Light", "Medium", "Advanced" and any future plans we publish). Current features and prices are listed on the pricing page. We may change prices and features for new and renewing Subscriptions on at least 30 days' prior notice.

8.2 Trial

Paid Subscriptions may include a 14-day free trial. During the trial you have access to the features of the selected plan. If you do not cancel before the trial ends, the Subscription continues automatically and the first billing period begins.

8.3 Billing

Subscriptions are billed in advance through our payment processor, Stripe. By providing payment details, you authorise us, via Stripe, to charge the recurring fee for the chosen plan to your selected payment method on each renewal date until the Subscription is cancelled. All amounts are in euro (EUR). Innofy is currently below the Norwegian VAT (MVA) registration threshold and therefore does not charge Norwegian MVA on Subscriptions. We will register for MVA once we are required to do so under Norwegian law, after which prices will be exclusive of MVA and MVA will be added at the applicable rate. Other taxes, duties or levies imposed by your jurisdiction are your responsibility (Section 8.7).

8.4 Renewal and cancellation

Subscriptions renew automatically for the same billing period (for example, monthly or annually) unless cancelled before the end of the current period. You can cancel your Subscription at any time from within the Service or by contacting us at billing@grantory.com. On cancellation, you retain access until the end of the period you have already paid for. We do not pro-rate refunds for unused periods after cancellation, except as required by law.

8.5 Failed payments

If a payment fails, we may retry charging the payment method, and may suspend or downgrade your access if payment is not received within a reasonable time. You remain responsible for amounts owed for periods you used the Service.

8.6 EU/EEA consumer right of withdrawal (digital services)

If you are a consumer in the EU/EEA, you have a 14-day right of withdrawal under the EU Consumer Rights Directive (Directive 2011/83/EU).

When you subscribe to a paid plan, you will be asked at checkout to expressly consent to (a) the immediate start of the Service during the withdrawal period and (b) the loss of your right of withdrawal once Innofy has begun supplying the Service. By providing this consent and proceeding to checkout, you acknowledge that your right of withdrawal terminates as soon as performance begins, and Innofy is not obliged to refund the current billing period. You may still cancel the Subscription at any time as set out in Section 8.4 to prevent renewal.

If you do not provide this consent, you may exercise your 14-day right of withdrawal by sending an unambiguous statement to billing@grantory.com within 14 days of the start of the Subscription. This Section does not affect any statutory rights you have as a consumer.

8.7 Taxes

You are responsible for any taxes, duties or levies imposed by your jurisdiction in connection with your use of the Service, other than taxes on Innofy's income.

8.8 Refunds

We do not generally refund prepaid amounts after a billing period has started, except (a) as required by mandatory law, or (b) at our discretion in cases of clear malfunction or our material breach. Contact billing@grantory.com to discuss.

9. Suspension and Termination

9.1 Termination by you

You may stop using the Service at any time. You may cancel a paid Subscription as set out in Section 8.4. You may delete your account from your account settings or by contacting support@grantory.com.

9.2 Suspension or termination by us

We may suspend or terminate your access, immediately and without prior notice, if:

1. you breach these Terms in a way that is material, repeated, or that creates a risk of harm to other Users, the Service, or third parties;
2. we are required to do so by law or by a binding order from a competent authority;
3. continued provision would expose Innofy to material legal, regulatory or reputational risk; or
4. for paid Subscriptions, payment remains unpaid following reasonable retries and notice.

For non-urgent matters we will normally try to give you notice and an opportunity to cure first.

9.3 Effect of termination

On termination: (a) your right to access the Service ends; (b) you remain liable for fees accrued before termination; (c) we may delete or anonymise your Content as set out in the Privacy Policy and Section 6.5; (d) Sections that by their nature should survive (including 5, 6.6, 8.7, 8.8, 9.3, 11, 12, 13, 14, 15) survive termination.

10. Privacy

We process personal data in accordance with our Privacy Policy, which forms part of these Terms.

Where you act as a data controller (for example, a Funder processing personal data of Applicants through the Service), Innofy acts as your data processor for that processing. We will only process such personal data on your documented instructions (which include the configuration choices you make in the Service), implement appropriate technical and organisational security measures, ensure that personnel authorised to process the data are bound by confidentiality, and assist you, taking into account the nature of the processing, in fulfilling your obligations to data subjects, security, and breach notification under applicable data-protection law. The terms of this Section, together with the Privacy Policy, are intended to satisfy the requirements of Article 28 of the EU GDPR.

11. Intellectual Property

11.1 Our IP

The Service, including its software, design, branding and documentation, is owned by Innofy or its licensors and is protected by copyright, trade-mark and other laws. Except for the rights expressly granted to you in these Terms, we (and our licensors) reserve all rights in and to the Service.

11.2 Limited licence to you

We grant you a non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service for your internal use, subject to these Terms and any plan limits.

11.3 Feedback

If you give us feedback, suggestions or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free, worldwide licence to use them without restriction or compensation.

12. Warranties and Disclaimers

The Service is provided "as is" and "as available". To the maximum extent permitted by law, Innofy disclaims all warranties, conditions, and representations, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, accuracy, non-infringement, uninterrupted operation, or that defects will be corrected.

We do not warrant that:

• any Application submitted via the Service will be successful;
• any Funding Opportunity (including any Catalogue Entry) is accurate, current, or available;
• AI-generated outputs are correct, complete, suitable, or fit for any purpose;
• the Service will meet your specific requirements.

Nothing in these Terms excludes or limits any warranty, right or remedy that cannot be excluded or limited under mandatory applicable law (including, where you are a consumer, your statutory consumer rights).

13. Limitation of Liability

To the maximum extent permitted by law:

1. Neither party is liable to the other for any indirect, special, incidental, consequential, or punitive damages, or for any loss of profit, revenue, business, goodwill, anticipated savings, or data (in each case whether direct or indirect), even if advised of the possibility of such damages;
2. Innofy's total aggregate liability arising out of or in connection with these Terms or the Service in any 12-month period is limited to the greater of (a) the amounts you have actually paid to Innofy for the Service in the 12 months preceding the event giving rise to the claim, and (b) one hundred euro (EUR 100);
3. Nothing in these Terms limits or excludes liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; (c) gross negligence or wilful misconduct; or (d) any other liability that cannot lawfully be limited or excluded.

If you are a consumer, your statutory rights are not affected.

14. Indemnity

If you use the Service in the course of a trade, business, craft or profession, you agree to indemnify and hold harmless Innofy and its officers, directors, employees and agents from any third-party claim, loss, damage, liability, cost or expense (including reasonable legal fees) arising out of or related to: (a) your Content; (b) your use of the Service in breach of these Terms or of any law; (c) your funding programme(s) you publish on the Service if you are a Funder; or (d) your infringement of any third-party right.

We will notify you promptly of any claim subject to indemnification, allow you to control the defence and settlement (provided no settlement imposes liability on us without our consent), and reasonably cooperate at your expense. This Section does not apply to consumer use.

15. Changes to These Terms

We may update these Terms from time to time. If a change is material, we will notify you (for example, by email or via a notice in the Service) at least 30 days before it takes effect, except where the change is required by law or addresses a security issue, in which case it may take effect sooner.

If you do not agree to an updated version, your sole remedy is to stop using the Service and, if applicable, cancel your Subscription before the change takes effect. Continued use after the effective date constitutes acceptance.

16. Governing Law and Jurisdiction

These Terms, and any dispute arising out of or in connection with them or the Service, are governed by Norwegian law, without regard to its conflict-of-laws rules.

The courts of Oslo, Norway have exclusive jurisdiction to settle any such dispute, except that:

• if you are a consumer resident in the EU/EEA, you may also bring proceedings in the courts of your country of residence, and may rely on any mandatory consumer protection rules of your country of residence;
• consumers in the EU may submit disputes to the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

The United Nations Convention on Contracts for the International Sale of Goods does not apply.

17. General

17.1 Entire agreement

These Terms (together with the Privacy Policy and any plan-specific terms) form the entire agreement between you and Innofy in relation to the Service and supersede any prior agreements on the same subject matter.

17.2 No waiver

A failure or delay by us to enforce any right under these Terms is not a waiver of that right.

17.3 Severability

If any provision of these Terms is held unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be replaced with an enforceable provision that most closely reflects the original intent.

17.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, reorganisation, or sale of assets, with notice to you.

17.5 Force majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, war, civil unrest, strikes, internet or power outages, third-party service failures, and acts of public authorities.

17.6 Notices

We may give you notices via the Service or to the email address registered to your account. You may give us notice at legal@grantory.com.

17.7 Language

These Terms are written in English. We may publish translations for convenience; in case of discrepancy, the English version prevails.

18. Contact